1. |
Assesment of documents by the EDI: 95% of the assessment documents are assessed under EDI at present;
|
2. |
Communication of queries and other information through the Website of the Custom House; |
3. |
Interactive Voice Response System (IVRS) to enable the importers/ exporters to track their documents and to get the status over telephone; |
4. |
Installation of touch screen kiosks for communication of queries and tracking up the documents; |
5. |
Introduction of ICEGATE enabling importers / exporters to file documents from remote locations without a need to come to Custom House. |
6. |
Monthly Open House Meetings by the Chief Commissioners, Fortnightly Trade facilitation Meetings by Commissioners and participation by Senior Officers in the Meetings by Trade Associations to discuss and sorting out the problems of the Trade. |
7. |
Training programmes / Seminars organized by the Department for the benefit of importers / exporters and Custom House Agents; |
8. |
Senior Officers meeting members of the Trade without prior appointment. |
